Help Desk#

The DAMASK help desk is free of charge and can be reached at damask@mpie.de. Please note that support is limited to the most recent version, which is 3.0.0-beta2. We will, however, assist you in migrating to DAMASK 3.0.0-beta2.

Please follow the guidelines below to receive a timely and comprehensive reply.

Problem Description#

Please describe as detailed as possible:

  • What do you want to do?

  • Which commands did you run?

  • What did you expect to happen?

  • What happened actually?

and state explicitly if you are not using DAMASK 3.0.0-beta2.

Supporting Files#

Include any relevant screen output as a text file (copy and paste from your shell).

  • If you have questions regarding a simulation setup, please include all input files.

  • If you have a question regarding installation, please provide as many details as possible about your system setup.

  • If you want to install DAMASK from source, please attach at least system_report.txt created from running DAMASK_prerequisites.sh.

No Screenshots#

Please do not send screenshots, as those are large and we cannot easily copy the commands from them to reproduce your problem.

File Size Limit#

If the total file size is larger than 5 MB, please upload your files to a hosting service and share the link.