Help Desk#

The DAMASK help desk is free of charge and can be reached at damask@mpie.de. Please note that support is limited to the most recent version, which is 3.0.0. We will, however, assist you in migrating to DAMASK 3.0.0.

Please follow the guidelines below to receive a timely and comprehensive reply.

Problem Description#

Please describe as detailed as possible:

  • What do you want to do?

  • Which commands did you run?

  • What did you expect to happen?

  • What happened actually?

and state explicitly if you are not using DAMASK 3.0.0.

Supporting Files#

Include any relevant screen output as a text file (copy and paste from your shell).

  • If you have questions regarding a simulation setup, please include all input files.

  • If you have a question regarding installation, please provide as many details as possible about your system setup.

  • If you want to install DAMASK from source, please attach at least system_report.txt created from running DAMASK_prerequisites.sh.

No Screenshots#

Please do not send screenshots, as those are large and we cannot easily copy the commands from them to reproduce your problem.

File Size Limit#

If the total file size is larger than 5 MB, please upload your files to a hosting service and share the link.

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